FAQ

 

Frequently Asked Questions.

 

  • Whats Caliente Oil All About?

    • At Caliente Oil we make Infused Chilli Oil and create four different spice levels to suit most people. The only ingredients used are Olive Oil, Chillies and garlic( for the mild spice level).

 

  • Where Is Your Company Based?

    • We are based in the United Kingdom in the county of Oxfordshire.

 

  • What’s The Bottles About?

    • We wanted to provide the chilli oil in really unique bottle design that you wouldn’t find in the high street. We do provide a Basic bottle for those who just want the oil.

 

  • Why Accessories?

    • We provide accessories to try and make using, cleaning, or refilling easier to the consumer. The spout helps with the amount of liquid being poured. The funnel helps the filling/refilling of any bottle and helps to keep all liquid during transfer, and bottle brushes help to clean bottles in the hard to reach places that a sponge cannot get to.

  • How Long Does The Chilli Oil Last?

    • The chilli oil normally last for approx 10 Months from product being dispatched to you.

 

  • What Can I Use Your Chilli Oil With?

    • The chilli oil can go on a variety of food types and can also be used as a base for frying which really brings out the flavours of the chillies used. Check out our Food Ideas page for more ideas that has been tried by us and our customers.

  • Can I Get Garlic In Other Spice Levels?

    • Of course! At the checkout, under the notes section, please add in your requests for garlic. Delivery may take slightly longer as we will have to make this special for you.

 

  • How Long Does Delivery Take?

    • Delivery normally takes 24-48 hours for the UK, orders made on the Friday will be shipped on the Monday. International delivery may take anywhere between 1-3 weeks depending on location.

 

  • How Can I Pay For The Chilli Oil?

    • Customers can pay online via a number of ways. Visa, Visa Debit, MasterCard, Amex, Paypal & Apple Pay. You will have a choice at the Checkout.

  • If I Buy A Gift Card Will I Get It Through The Post?

    • you won’t, what you do get is a secure unique Voucher code emailed to you with the value of what you purchased. That code can then be used at anytime without an expiry date.

 

  • How Can I Contact You Regarding My Order Or to Make A Special Request?

    • You can contact us via email - calienteoiluk@gmail.com via our page or email direct.